Support

Status Hero’s Insights page makes preparing for and running your 1:1s fast and easy. 

You can quickly see trends related to participation, goal completion, blockers, integration activity, vacations, and more. You can even see how your team member’s mood has trended. Surfacing these insights will help you figure out the most important areas to focus and discuss with your team member. 

While viewing the Insights page, use the filter options to focus on the specific team member and their check-ins from the date of your last 1:1. You can also filter by tags or search terms to review check-ins about a specific topic or project.

Things that we recommend you look out for: 

Participation - if your team member’s participation rate is dropping, it may indicate that they’re burning out or lacking motivation. We recommend discussing workload and satisfaction with your team member.

Mood - a mood score trending down can be an early warning sign that a problem is brewing. Introverted team members may be unlikely to speak up directly but will often display other, more subtle signs. Mood is one of them.

Blockers - A high number or significant increase in blockers can indicate that your team member is struggling with something.

Integration activity - Integration activity can show you how active your team member has been vs. previous periods. Are you seeing MRs and issues being completed at the same rate? A large shift in either direction is something to discuss together.

- Participation - if your team member’s participation rate is dropping, it may indicate that they’re burning out or lacking motivation. We recommend discussing workload and satisfaction with your team member. 
 
- Mood - a mood score trending down can be an early warning sign that a problem is brewing. Introverted team members may be unlikely to speak up directly but will often display other, more subtle signs. Mood is one of them. 
 
- Blockers - A high number or significant increase in blockers can indicate that your team member is struggling with something.
 
- Integration activity - Integration activity can show you how active your team member has been vs. previous periods. Are you seeing MRs and issues being completed at the same rate? A large shift in either direction is something to discuss together.