When you add or deactivate team members, we’ll prorate the cost depending on your plan.

For credit card-based quarterly and annual plans, we’ll prorate the additional cost of new active team members and invoice you right away. If you deactivate or remove a team member, we’ll also issue an invoice right away with the credit.

For invoice-based plans, we'll issue a quarterly true-up for any users that are over your allotted seat count.

In all cases, active team members are only billed once even if they belong to multiple teams in your account.